Catalog Number | : | 1399013.6208 |
Publication Number | : | 62080.2316 |
ISSN/ISBN | : | - |
Publishing Frequency | : | Annually |
Release Date | : | December 8, 2023 |
Language | : | Indonesian |
File Size | : | 5.64 MB |
Abstract
Republic of Indonesia Law Number
25 of 2009 concerning Public Services mandates that every public service
provider is obligated to conduct evaluations of the performance of public
service implementation. One form of this evaluation is realized through the
organization of the Public Satisfaction Survey (SKM) as stipulated in the
Regulation of the Minister of Administrative and Bureaucratic Reform of the
Republic of Indonesia Number 14 of 2017 concerning Guidelines for the
Preparation of Public Satisfaction Surveys for Public Service Providers.The
Central Statistics Agency (BPS), as one of the public service providers that
provides statistical data and information, consistently strives to provide
excellent service to consumers. BPS has routinely organized SKM every year,
integrated into the Data Needs Survey (SKD). This survey aims not only to gauge
consumer satisfaction with BPS data services but also to identify data needs
and consumer satisfaction with the quality of data produced by BPS.The report
on the implementation results of SKD 2023 is presented in the form of a
publication titled "Analysis of the BPS Data Needs Survey 2023." This
publication provides an overview of consumer data needs and consumer
perceptions of the performance of the BPS Data Service Unit and consumer
perceptions of the quality of BPS data. The main indicators presented in this
publication include the Consumer Satisfaction Index (IKK) and the Corruption
Perception Index (IPAK).
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BPS-Statistics Indonesia
Badan Pusat Statistik Kabupaten Seruyan (Statistics of Seruyan Regency)Jl. Cut Nyak Dien
Kuala Pembuang 74215
Telp/Faks (0538) 2070005
Mailbox : bps6208@bps.go.id
WhatsApp: 0851 6299 6208
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